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CONTRACTING POLICIES

FOR ORDERS OF LYRIC VIDEO (PREMIUM, DELUXE, SUPER DELUXE Y SUPREME)

  • An advance payment of 50% of the budgeted amount must be made.
  • If you want to cancel the project, you will have a 24-hour period to communicate it and recover the amount paid. After this period, the amount that you paid us will not be refund.
  • When the project is finished, it will be sent by email with a watermark.
  • Before delivery of the final project (without watermark and some possible modifications), the rest of the amount of the resulting final invoice must be paid.
  • The project will be delivered in the next 12 hours approximately, when payment confirmation has been obtained.
  • The delivery period will be established in consensus with the client.
  • For orders outside Spain, the payment is made through Paypal.

LYRIC VIDEO TEMPLATES

  • For the case of the purchase of customizable templates, the order can not be canceled and, therefore, a refund can not be made, since the template is downloaded immediately after payment.
  • Projects that have been ordered to be customized by Northern Lights, will be delivered within the delivery period that marks each product in your file or in the section delivery terms.
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